The Haustay Story

What is Haustay?

An Innovative Solution for Investment Property Owners

At Haustay, we know that many investment property owners are looking for change. They are looking for innovative ideas and experienced, hands-on property managers to manage their vacation rental. They want local knowledge & expertise, higher occupancy, better returns, and more freedom to do the things they enjoy.   

We also know the struggle it can be to find quality property management. We’ve found companies with seemingly low management commissions but hidden add-on fees, companies with high employee-turnover rates, and companies with antiquated “set-it-and-forget-it” pricing strategies. 

There had to be a better solution for property owners, which is why we set out to create Haustay, where owners work directly with our co-founders, encounter no hidden fees, and see higher returns with our dynamic, market demand-based pricing strategies. We also offer full-service set-up and curated interior design services for new-to-market rental properties or to elevate the marketability of your current property. 

At Haustay, we take the stress out of managing your rental property.

A Higher Standard of Stays for Guests

Our founders also saw first-hand that so many Airbnb and VRBO properties were over-promising and under-delivering. From properties that didn’t match the listing photos, to unacceptable cleaning standards, to unfriendly hosts, it was always a gamble showing up to a property that they had booked. Who wants to start off their vacation with the stress of not knowing what the home you booked online will really look like in person? Or feeling like your questions are a burden on the host? Not us. Not you.

At Haustay, we pride ourselves in creating a memorable guest experience across all of our properties and making everyone feel welcome from initial booking through check out. Comfort, cleanliness, consistency and customer service are top priority. 

Meet Our Founders

Steven + Kylee Niederhauser

Since the beginning of their relationship, Steven and Kylee have been avid travelers and vacation rental patrons. They’ve stayed in homes all over the world and while some experiences were good, most were disappointing. So when they purchased a duplex home in Mission Beach in 2017, feeling confident in what to do and what definitely not to do as vacation rental hosts, they decided to become hosts themselves and created The Rockaway House.

The Rockaway House quickly received rave reviews, had over 97% occupancy in its first year and has continued to significantly outperform the comparable market. Realizing that they had created a successful formula for setting up and managing a short term rental home, they decided to expand. They added vacation rental home start up, interior design and property management components to their business and quickly grew their management portfolio from one to eleven properties under The Rockaway House brand, all of which have been invited to join the Airbnb Plus program.

Steven and Kylee knew that in order to continue to expand their business, they would need to bring on strategic partners who shared the same drive, industry knowledge and passion for hosting that they have. They are confident that Nick + Elisa are the perfect partners to join forces in providing profit and peace of mind to homeowners while curating an exceptional guest experience across all of the properties that they collectively manage. 

Nick + Elisa Foster

Nick and Elisa have a combined 27 years of real estate experience. Nick is a licensed real estate broker in the State of California having closed over $60M in real estate transactions and Elisa is a licensed real estate salesperson in the State of California.

It was on a trip to Italy in 2014 that Nick and Elisa first experienced staying in short term rentals. They stayed in a number of different rentals and quickly realized what properties held up to their standards and why. It gave them inspiration to own their own one day. 

They purchased their first vacation rental, The Coastal Casita, in August of 2016 from their friends that were moving to Colorado. They always had their eyes on this condo due to its location in the Carlsbad Village and its beachy, laid-back vibe. They have enjoyed making it their own and in providing a relaxing stay for hundreds of guests over the years. From the beginning of their ownership, the Coastal Casita has been a popular rental in the area having many repeat guests that come back year after year. 

They quickly realized that they enjoyed hosting and saw that their friends Steven and Kylee had been extremely successful with first, their property The Rockaway House and the properties that followed. They knew they would be great business partners and that combined they could add-value to other property owners in maximizing their returns of investment and also provide renters the perfect stay that they deserve.